Why is my account awaiting verification?

If your registration shows Pending verification, the primary admin’s email address still needs to be verified.

Check the inbox for the email address entered during registration, including the spam or junk folder. Open the GoVo verification email and select Verify your email.

If you’ve already completed this step but your registration still appears to be pending verification, contact help@govo.org. Include your organisation’s name and registration reference number.

If your status says pending approval, you will receive your login once the Customer Success Team have approved your registration, this can take up to 2 working days.