How to manage volunteer applications for another organistion

As a supporting organisation, you can manage volunteer applications for the charities and community groups you upload opportunities for.

Before uploading, agree with each organisation who will contact volunteers and how you’ll share applicant information.

Step 1: Choose how volunteers will apply

When completing the opportunity template, select the appropriate Application Method:

• Email: enter your supporting organisation’s email address in Application Email so you receive notifications and can manage applications through GoVo.
• Webpage: enter the application webpage in Application URL. Volunteers will be directed there to apply.

Step 2: Open your applications

Log in to your GoVo dashboard and select Applications from the menu.

In this release, only your supporting organisation can access and manage these applications in GoVo. The supported charity or community group does not have access through GoVo.

If volunteers apply through the supported organisation’s own webpage, it can receive and manage their applications through its own system.

Step 3: Review and respond to email applications

For opportunities using the Email application method, you’ll receive a notification when a volunteer applies.

Review the application and coordinate with the supported organisation to decide whether to progress the match and who will contact the volunteer.

Step 4: Update the application status

Use the Move to dropdown beside the application to select Accept or Reject.

GoVo sends the volunteer an email when you make this change. Accepting the match indicates that you’ll progress the application and make contact; it does not replace the charity’s recruitment checks or final decision.

Step 5: Check applications made through a webpage

For opportunities using the Webpage application method, volunteers complete their application outside GoVo.

GoVo records when a volunteer clicks Apply, but a click alone does not confirm that they completed the external application. These applications do not generate email notifications from GoVo.

Coordinate with the organisation receiving the applications to check their progress.

Need help? Contact help@govo.org if you need support managing applications.